- Get to know your customers
- Visit unfamiliar territory
- Get inside the head of the end user
- Practice seeing more than what's in front of your eyes
- Explore far and wide
- "Test fast - fail fast - adjust fast." (Tom Peters)
- Create a dream team focus group - of your customers - and then seek their input with your product development or inventory assortment
- Look back in history and reflect on the winners. Do this kind of postmortem regularly.
Reado more at: http://www.canadaone.com/ezine/july07/innovation.html
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